Job of a pharmacist seems an easy position for many, especially for those who never tried it. But one deals with all kinds of patients (good and bad), and many difficult situations happen in a pharmacy or in a hospital on a daily basis.
Employers prefer to hire people who do not wear pink glasses, and are ready to handle all aspects of their job, including the negative aspects. Therefore you should acknowledge the problems, and talk about them in your interview answer.
Elaborate on your answer
Interviewers may give you further questions about problematic situations, e.g. dealing with drug seeking behavior. However, you should go ahead and talk about them on your own. Show them that you are aware of the problems, and ready to solve them. Let’s have a look at some good answers.
This job is not easy. One has to talk to all kinds of people, old and young, nice and angry, clever and not so clever. It may be difficult sometimes to meet wishes of every single customer, but I work on my communication skills, trying to learn to talk to every person in a most appropriate way, even if they are angry or rude.
Being unable to read a prescription is a serious problem. I prefer to have contact details of all medics and officials in the area, to be able to confirm what they originally wrote. People seeking drugs represent another problem. However, they taught us how to spot such a behavior at school, and I know what I would do if it happened.
Drug interaction is one of the common problems we face. It is important to keep your knowledge up to date, so you will notice all possible interactions, and explain the situation to the customer. It may also happen that we do not have the medication the customer needs, or wants. In this case, we should offer them an alternative product, or if we don’t have any, we should suggest them another pharmacy.
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